Privacy Policy

Last Updated: October 6, 2026

1. Introduction

Welcome to Nexogency. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how Nexogency collects, uses, stores, and protects your information when you visit our website, purchase our logo design services, or communicate with us.

By using our website, you agree to the practices described in this Privacy Policy.

2. Information We Collect

When you visit our website or place an order, we may collect the following types of information:

Personal Information

• Name and surname.
• Email address.
• Billing address and other contact information.
• Information you provide when contacting our support team.

Order Information

• Products or design packages purchased.
• Order details and transaction records.
• Business names, design preferences, and project requirements you submit to us.

Technical Information

We may automatically collect certain information about your device and browsing activity, including your IP address, browser type, device information, and interactions with our website.

3. How We Use Your Information

We use your information for legitimate business purposes, including:

• Processing and managing your orders.
• Delivering the logo design services you purchase.
• Communicating with you about your orders and inquiries.
• Providing customer support.
• Improving our website, services, and customer experience.
• Processing payments and preventing fraudulent transactions.
• Complying with applicable legal and regulatory obligations.

We do not use your personal information for purposes unrelated to this Privacy Policy without an appropriate legal basis or your consent where required.

4. Payment Information

Payments made through our website are processed by third-party payment providers.

We do not intentionally store complete payment card numbers or card security codes on our own servers. Payment providers process payment information according to their own privacy policies and security procedures.

Your payment information may be subject to the terms and privacy policies of the payment provider you select at checkout.

5. Sharing Your Information

We may share relevant information with trusted third parties when necessary to operate our business, including:

• Shopify, our e-commerce platform.
• Payment processors that facilitate transactions.
• Service providers who help us operate our website and deliver our services.
• Professional advisers and authorities when required by law.

We do not sell your personal information to third parties for money.

Third-party service providers may process your information according to their own privacy policies and applicable legal requirements.

6. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to maintain shopping cart functionality, remember preferences, understand website traffic, and improve your browsing experience.

Some cookies may be provided by Shopify or third-party services integrated into our website.

You can manage cookies through your browser settings. Disabling certain cookies may affect some website functionality.

Where legally required, we will request your consent before using non-essential cookies or similar tracking technologies.

7. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this policy, including providing services, maintaining business records, resolving disputes, and complying with legal obligations.

The retention period depends on the nature of the information and the applicable legal requirements.

8. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

9. Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

• Request access to the personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of your personal information.
• Object to or restrict certain processing activities.
• Withdraw consent where processing is based on consent.
• Request a copy of certain personal information.
• Lodge a complaint with a relevant data protection authority.

To exercise your applicable rights, contact us using the email address provided below. We may need to verify your identity before fulfilling your request.

10. International Data Transfers

Your information may be processed or stored in countries other than your country of residence, including countries where Shopify or our service providers operate.

Where required by applicable law, we will take appropriate measures to protect personal information transferred internationally.

11. Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of websites that we do not operate.

We encourage you to review the privacy policies of any third-party websites you visit.

12. Children’s Privacy

Our website and services are not intended to knowingly collect personal information from children in violation of applicable law.

If you believe that a child has provided personal information to us unlawfully, please contact us so that we can review the situation and take appropriate action.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, website functionality, or legal obligations.

Any updates will be published on this page with a revised Last Updated date.

We encourage you to review this page periodically.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us:

Store Name: Nexogency

Website: Nexogency.com

Email: Help@nexogency.com

We will make reasonable efforts to respond to privacy-related inquiries within a reasonable timeframe.